Requests-Complaints get upgrade in Beloit

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Steve Benton
November 8, 2010
— The City of Beloit is upgrading another one of its services.

City Manager, Larry Arft says they're in the process of changing its request and complaint system. The software will be installed and first used "in house" by staff. If all goes as planned, it will be on-line in early 2011.

Arft says there are a number of advantages to the new system including easier follow ups via e-mail.

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